Privacy Policy

Last Updated: July 4, 2026

Mayflower Roofing ("Company," "we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your information when you visit mayflowerroofing.vibepreview.com, request an estimate, or communicate with us.

Information We Collect

We collect the following types of information:
- Contact Information: Name, email address, phone number, and property address
- Communication Records: Records of calls, text messages, emails, and voicemails exchanged between you and Mayflower Roofing
- Service Information: Details related to your roofing inspection, estimate, or project

How We Collect Information

We collect information through:
- Forms submitted on our website (such as our Free Estimate request form)
- Our website chat widget, where you may opt in to receive SMS communications
- Phone calls, including call tracking technology used to monitor and improve customer service
- Voicemail messages, including automated voicemail drops used for appointment reminders and follow-ups

How We Use Information

We use the information we collect to:
- Provide roofing estimates, inspections, and related services
- Communicate with you regarding your project, scheduling, and follow-up support
- Send appointment reminders and confirmations
- Respond to inquiries and provide customer service
- Improve our services and customer communications

SMS & Communications

By providing your phone number and opting in through our website chat widget, you consent to receive SMS text messages from Mayflower Roofing related to your inquiry, appointment scheduling, project updates, and customer service.

- Message types: Appointment confirmations, project updates, customer service communications, and promotional offers related to roofing services
- Message frequency: Message frequency may vary based on your interactions with us
- Message and data rates may apply
- Opt-out: You may opt out of SMS communications at any time by replying STOP to any text message
- Help: Reply HELP for assistance, or contact us directly at the information provided below
- Consent is not a condition of purchase. You are not required to opt in to SMS communications to receive services from Mayflower Roofing

Data Sharing Policy

No mobile information will be shared with third parties or affiliates for marketing/promotional purposes.

Text messaging originator opt-in data and consent will not be shared with any third parties, except for aggregators and providers of the Text Message services.

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Your opt-in data and consent are never sold, rented, or shared for marketing purposes. We do not share your SMS consent or opt-in status with affiliates or third parties.

Cookies & Tracking Technologies

Mayflower Roofing's website does not currently use cookies or tracking pixels.

Data Security Practices

We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information from unauthorized access, disclosure, alteration, or destruction.

Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.

Third-Party Services

Mayflower Roofing uses GoHighLevel (GHL) as our customer relationship management (CRM) and communications platform. GoHighLevel acts as a data processor on our behalf and stores contact information, communication records, form submissions, and appointment scheduling data. GoHighLevel enables our SMS, email, call tracking, voicemail, and appointment booking functionality.

We also use Meta (Facebook) advertising services to reach potential customers. Information collected through Facebook advertising is subject to Meta's own privacy practices in addition to this policy.

Your Rights & Choices

You have the right to:
- Request access to the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal information
- Opt out of SMS or email communications at any time

Opt-Out Instructions

- SMS: Reply STOP to any text message to unsubscribe. Reply HELP for assistance
- Email: Click the unsubscribe link included in any promotional email, or contact us directly

Children's Information

Our services and website are not directed to individuals under the age of 18. We do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last Updated" date.

Contact Information

If you have any questions about this Privacy Policy or how we handle your information, please contact us:

Mayflower Roofing
516 3rd Street, Suite 200
Des Moines, Iowa 50309
Email: caleb@mayflowerroofs.com
Phone: 515-290-1233

Last Updated: July 4, 2026